The truth about Realestateagent.com (warning – this is ugly)

logo of company     Well, I have to admit, sometimes I make mistakes. While I don’t believe in “silver bullets”, I am always willing to listen to a plan that will expand my internet presence. Note to telemarketers, don’t call me. I am not seeking a torrent of SEO improvement offers nor do I wish to pay to “guarantee” I will be on page one of Google.  I expressed all this when I spoke with Paul Rogers about realestateagent.com .  He was calling to offer me a deal. I could have my name on their site for 90 days for both buyers and sellers for the one time only low price of $70.  I listened. Paul broke it down, five cities for 90 days.

I asked the trick question used by agents in this market, “Is Washington, DC considered just one area by your company?”  Paul responded absolutely! He instructed me to sign into the site and take a look. While he was on the phone, I did just that. Now, $70 seemed like a small amount to pay to see if the company had any traction. I gave him the go ahead. At the time, I only had a debit card handy that is funded by SSI.  I told him that and he said “No problem, if you wish to continue after 90 days, just let me know and I will get the other credit card information.

RESULTS !!!!  Well, nothing happened. Month one went by and month two went by and the experiment became a distant memory. Minimal ventured and the only thing gained was the affirmation that if something sounds to good to be true, it is just that….too good to be true.

You can not imagine my surprise when I discovered that they firm via the shell corporation of  Business Locate Inc dba realestateagent.com billed my debit card $175.oo at the end of November. I went through the emails that had been shared and there was nothing in them about an automatic re-billing. I checked my notes and it seemed pretty clear to me that when I first struck the deal, it was for 90 days.

I dug deeper and the true picture of this firm began to come to light.  Lest any of you have an aha moment right now, you are correct….I should have checked them out more thoroughly in the beginning. My bad.  My first stop was to google the address. Not a good sign, their business address, 2700 North State Road 7, Hollywood, fl 33021, is listed as Hollywood Self Storage.  I figured I would google their phone number (800) 274-1299, and that search provided this information :

  1. There have been at least 3 complaints to the FTC. Seems that the folks running the company have no regard for the “Do Not Call registry”
  2. The next site listed complaints from real estate agents about mis-leading messages (i.e. “are you accepting new clients?”)
  3. Next was the rip-off report, which shared that the company just keeps on extracting money after the initial payment has run it’s course.
  4. Oh goodness, the BBB has them listed as well

Better Business Bureau    Rating F  (not sure, but maybe the F stands for “Fool if you do business with them”) and then there is the pop-up window which includes the following admonition.

Our files contain a pattern of complaints from consumers who allege unauthorized payments are automatically debited after consumers sign up for a 90 day trial offer. Other consumers state that Business Locate, Inc. continues to debit their accounts months after cancellation is requested. These debits range from $150 – $175.

Business Locate, Inc. responds with their terms and conditions and stating that written notice of cancellation must be delivered via mail, fax, or courier service.

On October 31, 2012 BBB sent certified correspondence to Business Locate, Inc. requesting their voluntary cooperation in resolving complaints on file with BBB and providing steps it will implement to eliminate the pattern of customer complaints; however, as of today BBB has not received a response from the company.

At this point, I am wondering what the hell have I done? I dug through the internet and pulled up the site and checked Washington, DC. Some of the neighborhoods listed are :

Please select a District Of Columbia County city below to find your District Of Columbia real estate agents.

These are neighborhoods?  This is the cracker jack search engine?  This is not worth $70. It is a public embarrassment to share that I paid them for 90 days of crap. Yep, I wasted $70 in a voluntary fashion. They took $175.00 from my account because they could.

Warning, this is a sort of slick looking scam. I have bought the worst and bought the best. This is Madoff Like. It is nothing more than a scam to bilk agents. I would guess they figure who is going to really go after them for such a small amount.

Realestateagent.com/business locate inc… meet JMac………….I am coming for you. To your door if necessary. For now, this post is just a shot across your bow. It may behoove your ownership to crawl out from under the rock and wash off and become fitting members of society. Do what you wish, I am coming.

 

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6 thoughts on “The truth about Realestateagent.com (warning – this is ugly)

  1. Hi — what is the upshot of this situation? Did you pursue it? I just found a $70 charge on my credit card statement and have been trying to contact this company, to no avail of course, and found your post while trying to research complaints about the company. I will have my credit card canceled and will not pay the charge, but what a pain. I have been a Realtor for over 28 years. These types of scams are not something I fall for, and since it’s the September statement and I retired in June, I don’t believe I signed up for anything!! Why would I have signed up for leads when I was going to retire?? OTOH, how did they get my credit card number? And there is no one to talk to when calling. I hope you went after them successfully.

    • sorry to take so long. in the end, after being denied three times, i contacted my congressman. they sent me a form. i filled it out and sent it back with copies of everything. two days later my money was returned to my account

  2. I’ve had similar difficulty with them – they refused to provide an accurate statement, wouldn’t send me a recording of the call where they said I had agreed to the charges, etc. They are threatening to send it to collections and to mess up my credit (like I care). I’ll be interested to see where this goes.

  3. I have been a real estate agent for over 20 years and was completely taken in by this company….the charge for the first 3 months on my credit card was for WEBFRUGAL LLC. When I called the sales agent about this he said well I don’t know anything about them. I told him that I did not want to continue the service with Real Estate Agent.com and he told me that if I didn’t send a fax to the company before my 3 months expired I would be charged automatically….so I sent the fax. Today I got an email from Sue Taylor, the financial manager and was told that I was in arrears for $295. So I called and explained to her that I had sent the fax and she said they had no record of my sending the fax. So I said fine….please cancel my service immediately and was told that it could not be cancelled because I was in arrears. She stated that when they received my payment….they would cancel my service. I guess that I will have to call my congressman also to get this resolved.

  4. I too have fallen victim..I got a call saying they were sending me to collections!!!!!!!!! I looked through statements dating back 10 months and found a $45 charge..they are after me for another $180..I demanded to see a contract and they sent me a bogus 9 page contract that they say I electronically signed!!

  5. They’re total dirtbags!!! The worst!! I “tried them” for 3 months and received zero leads, which I kind of expected. What I didn’t expect was for them to fraudulently charge my credit card whenever they felt like it for the next 18 months to the point that I had to have that credit card cancelled and re-issued. Their scam is that once they get your cvv code, they fight your future disputes by saying that you had the card in your hand when making the fraudulent orders. Notice on their website they try to legitimize themselves by warning you to watch out for scams…laughable.

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